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	<title>Comments on: Millies Cookies?  Millies cock-ups more like&#8230;</title>
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	<description>Small business marketing advice &#124; Get more business, more easily, by being 100% YOU!</description>
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		<title>By: Gordon Mullan</title>
		<link>http://www.personalitymarketing.co.uk/millies-cookies-milton-keynes-fail/#comment-283</link>
		<dc:creator>Gordon Mullan</dc:creator>
		<pubDate>Tue, 17 Aug 2010 09:41:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.personalitymarketing.co.uk/?p=169#comment-283</guid>
		<description>Absolutely - it&#039;s there to keep the staff honest.  

It&#039;s the same (original) reason stuff was priced at £&lt;something&gt;.99p rather than a whole pound (aside from the psychological &quot;make it sound cheaper&quot; aspect).  It meant the staff member had to ring it through the till and give change.

Whatever the reason, if you have a policy or promise - keep it.</description>
		<content:encoded><![CDATA[<p>Absolutely &#8211; it&#8217;s there to keep the staff honest.  </p>
<p>It&#8217;s the same (original) reason stuff was priced at £<something>.99p rather than a whole pound (aside from the psychological &#8220;make it sound cheaper&#8221; aspect).  It meant the staff member had to ring it through the till and give change.</p>
<p>Whatever the reason, if you have a policy or promise &#8211; keep it.</something></p>
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		<title>By: Prosser</title>
		<link>http://www.personalitymarketing.co.uk/millies-cookies-milton-keynes-fail/#comment-282</link>
		<dc:creator>Prosser</dc:creator>
		<pubDate>Tue, 17 Aug 2010 09:04:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.personalitymarketing.co.uk/?p=169#comment-282</guid>
		<description>Had exactly the same at a pumpkin cafe, when I mentioned the sign the chap who had served me printed one out and handed it over. Then told me it didn&#039;t apply.  I guess it&#039;s there to stop staff pocketing the cash from transactions themselves, but pretty pointless if the staff in stores take no notice of it.</description>
		<content:encoded><![CDATA[<p>Had exactly the same at a pumpkin cafe, when I mentioned the sign the chap who had served me printed one out and handed it over. Then told me it didn&#8217;t apply.  I guess it&#8217;s there to stop staff pocketing the cash from transactions themselves, but pretty pointless if the staff in stores take no notice of it.</p>
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		<title>By: Gordon Mullan</title>
		<link>http://www.personalitymarketing.co.uk/millies-cookies-milton-keynes-fail/#comment-281</link>
		<dc:creator>Gordon Mullan</dc:creator>
		<pubDate>Tue, 03 Aug 2010 23:56:45 +0000</pubDate>
		<guid isPermaLink="false">http://www.personalitymarketing.co.uk/?p=169#comment-281</guid>
		<description>I was polite but persistent, and my issue was not with the girl who served me (she was lovely) but the shirty attitude of the manager when I asked them to make good on a written customer service promise.&lt;br&gt;&lt;br&gt;If I&#039;d been shouty, rude or aggressive, that would have been a different matter but I smiled and kept my voice down.&lt;br&gt;&lt;br&gt;In business, if you&#039;re going to make policies and promises to your customers, you must be prepared to keep them.</description>
		<content:encoded><![CDATA[<p>I was polite but persistent, and my issue was not with the girl who served me (she was lovely) but the shirty attitude of the manager when I asked them to make good on a written customer service promise.</p>
<p>If I&#39;d been shouty, rude or aggressive, that would have been a different matter but I smiled and kept my voice down.</p>
<p>In business, if you&#39;re going to make policies and promises to your customers, you must be prepared to keep them.</p>
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		<title>By: Matildaunderwood123</title>
		<link>http://www.personalitymarketing.co.uk/millies-cookies-milton-keynes-fail/#comment-280</link>
		<dc:creator>Matildaunderwood123</dc:creator>
		<pubDate>Tue, 03 Aug 2010 23:32:32 +0000</pubDate>
		<guid isPermaLink="false">http://www.personalitymarketing.co.uk/?p=169#comment-280</guid>
		<description>Jesus christ, get over it. It was a receipt. You&#039;re the one who looks like an asshole in all of this. I just feel sorry for the poor girl serving you.</description>
		<content:encoded><![CDATA[<p>Jesus christ, get over it. It was a receipt. You&#39;re the one who looks like an asshole in all of this. I just feel sorry for the poor girl serving you.</p>
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	<item>
		<title>By: Gordon Mullan</title>
		<link>http://www.personalitymarketing.co.uk/millies-cookies-milton-keynes-fail/#comment-273</link>
		<dc:creator>Gordon Mullan</dc:creator>
		<pubDate>Wed, 07 Apr 2010 05:07:34 +0000</pubDate>
		<guid isPermaLink="false">http://www.personalitymarketing.co.uk/?p=169#comment-273</guid>
		<description>That&#039;s dreadful!  I&#039;d have a look at LoveJuice in Centre MK instead - their stuff looks really good!</description>
		<content:encoded><![CDATA[<p>That&#39;s dreadful!  I&#39;d have a look at LoveJuice in Centre MK instead &#8211; their stuff looks really good!</p>
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		<title>By: gourmandet</title>
		<link>http://www.personalitymarketing.co.uk/millies-cookies-milton-keynes-fail/#comment-272</link>
		<dc:creator>gourmandet</dc:creator>
		<pubDate>Wed, 07 Apr 2010 04:47:09 +0000</pubDate>
		<guid isPermaLink="false">http://www.personalitymarketing.co.uk/?p=169#comment-272</guid>
		<description>That is not the only fail for this business I am afraid. I went there this weekend and my wife bought a strawberry smoothie. Now, the sign said clearly made from real fruit. However, all we got in our smoothie was strawberry syrup and ice. Now, in my book that is a slushie, not a healthy smoothie. A real smoothie is made either from fresh or frozen fruit or from whole fruit pads with either a little water, ice or, in some cases milk added to thin it out. This was utter rubbish and when I pointed out the clear breach of advertising standards, they just shrugged as if to say so what. So cost of materials maybe 4 pence, cost of slushie 3.49. A real bad deal.</description>
		<content:encoded><![CDATA[<p>That is not the only fail for this business I am afraid. I went there this weekend and my wife bought a strawberry smoothie. Now, the sign said clearly made from real fruit. However, all we got in our smoothie was strawberry syrup and ice. Now, in my book that is a slushie, not a healthy smoothie. A real smoothie is made either from fresh or frozen fruit or from whole fruit pads with either a little water, ice or, in some cases milk added to thin it out. This was utter rubbish and when I pointed out the clear breach of advertising standards, they just shrugged as if to say so what. So cost of materials maybe 4 pence, cost of slushie 3.49. A real bad deal.</p>
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		<title>By: James</title>
		<link>http://www.personalitymarketing.co.uk/millies-cookies-milton-keynes-fail/#comment-268</link>
		<dc:creator>James</dc:creator>
		<pubDate>Wed, 19 Aug 2009 21:35:31 +0000</pubDate>
		<guid isPermaLink="false">http://www.personalitymarketing.co.uk/?p=169#comment-268</guid>
		<description>hi there... im james.. and i was just browsing around the net and decided to have a lil look around at things related to my work . and omg lol id just like to say this would never happen in my shop ;) 
she&#039;s a very bad person :p sorry this is what happened .. lol really , she shouldnt have dissagreed wiv ya pal 

 anyway take care please .</description>
		<content:encoded><![CDATA[<p>hi there&#8230; im james.. and i was just browsing around the net and decided to have a lil look around at things related to my work . and omg lol id just like to say this would never happen in my shop <img src='http://www.personalitymarketing.co.uk/blog/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' /><br />
she&#8217;s a very bad person :p sorry this is what happened .. lol really , she shouldnt have dissagreed wiv ya pal </p>
<p> anyway take care please .</p>
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	<item>
		<title>By: James</title>
		<link>http://www.personalitymarketing.co.uk/millies-cookies-milton-keynes-fail/#comment-299</link>
		<dc:creator>James</dc:creator>
		<pubDate>Wed, 19 Aug 2009 21:35:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.personalitymarketing.co.uk/?p=169#comment-299</guid>
		<description>hi there... im james.. and i was just browsing around the net and decided to have a lil look around at things related to my work . and omg lol id just like to say this would never happen in my shop ;) 
she&#039;s a very bad person :p sorry this is what happened .. lol really , she shouldnt have dissagreed wiv ya pal 

 anyway take care please .</description>
		<content:encoded><![CDATA[<p>hi there&#8230; im james.. and i was just browsing around the net and decided to have a lil look around at things related to my work . and omg lol id just like to say this would never happen in my shop <img src='http://www.personalitymarketing.co.uk/blog/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' /><br />
she&#8217;s a very bad person :p sorry this is what happened .. lol really , she shouldnt have dissagreed wiv ya pal </p>
<p> anyway take care please .</p>
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